MP.
Work
Novartis Eurovision 2025
Novartis Corporate Communications
Novartis Creative Transformation
Bain & Company Global Employer Brand
Jack Morton Global Brand Experiences
New Balance Integrated Marketing
myGlu Digital Health Platform
Photosound Tradeshows & Events
Journal
Contact
MP.
Work
Novartis Eurovision 2025
Novartis Corporate Communications
Novartis Creative Transformation
Bain & Company Global Employer Brand
Jack Morton Global Brand Experiences
New Balance Integrated Marketing
myGlu Digital Health Platform
Photosound Tradeshows & Events
Journal
Contact

What is Integrated Creative?

Martin Potter | The Journal

BlackBerry truck rendering by Martin Potter

A brand is rarely experienced in one place

People sometimes ask what I mean when I describe myself as an “integrated creative”, and the easiest way to explain it is to ask them to imagine a brand they genuinely admire. Not just the logo or the advertising campaign, but the entire experience of encountering that company over time; seeing a poster in a train station, noticing a social post while commuting home, walking past a storefront on a rainy evening, opening a beautifully designed brochure in a café. The strongest brands tend to feel coherent across all of those moments, even when the audience barely notices it consciously. To me, that coherence is the work.

I have never been especially interested in the artificial separation between “strategy” and “creative”, because the best experiences rarely emerge from isolated disciplines working independently. The strategic thinking should shape the creative expression, the creative execution should reinforce the positioning, and every touchpoint should feel as though it belongs to the same system, the same voice, the same worldview. My role has often sat in that connective tissue; helping ensure the whole experience holds together from the first impression to the final detail.

Increasingly, many brands are experienced as disconnected fragments rather than coherent systems; social managed by one team, retail somewhere else, campaigns developed independently from digital experiences, internal politics creating competing priorities and visual inconsistency over time. Audiences may not consciously articulate why certain brands feel disjointed, but they recognise the absence of cohesion instinctively.

The AXEL example

Take, for example, an imaginary Swiss clothing brand called AXEL. The company creates modern wardrobe essentials with a quietly confident point of view: minimalist silhouettes, warm architectural retail spaces, understated typography and a restrained terracotta colour palette built around the muted clay tone HEX colour #b85c4a.

The brand language is calm, intelligent and observational rather than loud or trend-driven, with the line “quietly overdressed” sitting at the centre of its identity. The integrated part is not simply repeating the same logo everywhere. In fact, that is usually the least interesting interpretation of branding. What matters is whether the same design intelligence carries across every touchpoint naturally and appropriately.

You might first encounter AXEL through a billboard in a Swiss railway station; generous whitespace, restrained typography, warm muted tones and a subtle architectural use of colour standing apart from the visual noise around it. Later that evening, sitting on a tram scrolling Instagram, you notice a post from the same brand featuring an elegantly dressed couple walking through the city, photographed with the same emotional restraint and graphic language as the station poster.

A few days later, you pass the physical AXEL store itself; softly lit interiors glowing onto the pavement, the same typography system embedded into the architecture, the same terracotta accents integrated into the space rather than applied decoratively. Finally, over coffee, you pick up an AXEL lookbook where even the paper texture, spacing, typography and editorial tone continue the same visual logic.

None of these moments are identical, nor should they be. A social post should not behave like a billboard, and a retail space should not feel like a website brought into the physical world. The goal is not repetition, but consistency of thinking; a recognisable emotional and visual intelligence adapting itself appropriately across different environments.

The strongest integrated systems are also flexible ones. A brand should adapt itself intelligently to different formats, cultures and environments without losing its underlying identity. A social post, retail space and printed brochure should not look identical, but they should still feel authored by the same mind.

Consistency of thinking, not repetition

That, ultimately, is what integrated creative means to me.

It is the ability to zoom out far enough to shape the overall architecture of a brand experience while also caring deeply about the smallest details within it; the hierarchy of a headline, the warmth of a retail lighting scheme, the pacing of a social feed, the materiality of printed collateral, the transition between digital and physical touchpoints. The audience may never consciously analyse why a brand feels coherent and trustworthy, but they feel it instinctively when everything is working together.

And increasingly, in a world overflowing with disconnected content and fragmented experiences, that coherence becomes the differentiator. Perhaps that is also why I have always gravitated toward roles sitting between disciplines rather than inside a single channel; the work becomes most interesting to me when the connections between touchpoints are considered as carefully as the touchpoints themselves.

AXEL integrated creative concept by Martin Potter Basel Switzerland 3

The Journal

Building a GenAI+ comms team

Building a GenAI+ comms team

As output explodes, judgement becomes the scarce resource.

What is Integrated Creative?

What is Integrated Creative?

What “integrated creative” really means through a fictional fashion brand.

AI will take your comms job if…

AI will take your comms job if…

The future of comms belongs to people with taste, curiosity and creative instinct.
From DNA to Do-Re-Mi

From DNA to Do-Re-Mi

How a musical conversation led to writing the Novartis' Eurovision tagline.

Becoming a Creative Director

Becoming a Creative Director

Not all creative directors come from design school.

The story behind alotté

The story behind alotté

How curiosity, side projects and a love of building things shaped my career.

Why sponsor the World Cup?

Why sponsor the World Cup?

Why do brands like Visa and Coca-Cola spend millions sponsoring the World Cup?

Creativity by committee

Creativity by committee

Why companies struggle with creativity and reward predictability over originality.

The collapse of the creative gap

The collapse of the creative gap

GenAI is collapsing the creative process from strategy to visualisation.

On running ten marathons

On running ten marathons

From my first for charity in NYC to an accidental Boston qualifier.

Gen X has been waiting for GenAI

Gen X has been waiting for GenAI

Gen X is better prepared than most for the age of GenAI in the workplace.

Agency or client side?

Agency or client side?

What agency and client-side roles each get right, get wrong, and rarely admit.
At Women’s EUROs in Basel

At Women’s EUROs in Basel

From the opening to England’s win, living the 2025 Women's EUROs in Basel.
You can't fake culture

You can't fake culture

The strongest cultures are built through leadership, not comms campaigns.

Relocating to Switzerland

Relocating to Switzerland

Moving to Basel in 2019 and finding belonging and community in Switzerland.

No brief. No RFP. Just an email.

No brief. No RFP. Just an email.

In 2007, BlackBerry was flying high. How one email turned into a flagship account.

The exhibit that burned

The exhibit that burned

A fire threatened to derail a major launch, the entire booth was rebuilt in 48 hours.

Relocating to the USA

Relocating to the USA

What happens when the dream of the US meets a more jaded reality.
Good ideas like company

Good ideas like company

Let's Talk
MP.

Martin Potter is a Basel-based Integrated Creative Leader bridging Strategic Communications, Brand Experience, Digital, UX, GenAI & Experiential Marketing with global experience spanning Bain & Company, Jack Morton Worldwide and Novartis. Copyright 2026